If you’re into UI/UX — like I am — you may find yourself interested in the user onboarding teardowns from User Onboard.
There are a number of slide decks, each diving into the respective sign-up experience on popular apps.
Many of these apps I’ve used before and I’ve forgotten most of the sign-up processes. In my head, they seemed seamless — easy.
After going through a few of the teardowns, I realised that because of my relative comfort with technology, I don’t mind a little hiccups here and there.
But some users — like say, my mom — need things to be a little more straightforward. Some users don’t have laptops or high performance smartphones.
How can our designs be inclusive if we’re not thinking about these users as well? How can our designs be accessible?
A Google Design article on making apps accessible talks about designing with some considerations in mind: old operating systems, varying contrast, smaller screen sizes, low battery life, damaged screens etc.
“As product designers, it is our job to advocate for end users no matter what we’re hearing from stakeholders or product influencers,” goes an article in UX Planet on designing for the elderly.
Having cutting-edge technology is useless if your target audience can’t use it.